Privacy Policy
Effective Date: June 1, 2026
At Twins Cab, your privacy is our top priority. This Privacy Policy outlines how we collect, use, and protect your personal information across our platform, which includes the Passenger App, Driver App, and Owner App.
1. Information We Collect
Depending on which part of our ecosystem you use, we collect different information:
- Passenger App: Name, phone number, email, pickup/drop-off locations, and payment details.
- Driver App: Name, phone number, vehicle documents, driving license, and real-time location data for routing.
- Owner App: Fleet vehicle details, driver assignments, and bank account information for secure payouts.
2. How We Use Your Information
We use your data to:
- Facilitate and manage your ride bookings.
- Communicate with you regarding your trip details and driver tracking.
- Process your payments securely.
- Improve our services and customer support experience.
3. Data Security
We implement advanced security measures, including phone number masking (which keeps passenger and driver contact details completely private during calls), encryption, and secure server hosting to ensure that your personal and financial information is fully protected.
4. Sharing of Information
Twins Cab will never sell or rent your personal information to third parties. We only share necessary trip details with your assigned driver to ensure a successful pickup.
5. Contact Us
If you have any questions or concerns regarding this Privacy Policy, please contact us at:
Phone: +91 7031001850
Email: support@twinscab.com
Address: SINGTAM EAST SIKKIM 737134